Case Study

Philips Zoom!

About the Work

Philips, a global health technology company, offers an innovative portfolio of products focused on improving people's health and well-being. The team at Philips turned to Build by Boyd to support the expansion of its Philips Zoom! product portfolio - the number one patient-requested whitening brand - with the validation and long-term manufacturing of their new product, the Philips Zoom! whitening pen.

Process Development & Validation

Process Optimization
Process Validation
Regulatory Support

Manufacturing

Automated Manufacturing
Packaging

Supply Chain Management

Alternate Supplier Qualification
Supply Chain Management
Our Work

Process Development & Validation

The Philips Zoom! manufacturing transfer program required the team at Build by Boyd to optimize a new manufacturing process, install and qualify new equipment, and validate the process. The team also supported the regulatory work necessary to adhere to the Modernization of Cosmetics Regulation Act of 2022 (MoCRA). We worked closely with our partners at Philips to efficiently complete the process optimization, validation, and regulatory modernization to meet the required product launch timeline.

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Our Work

Manufacturing

After our Process Development & Validation work, the team at Build by Boyd successfully started commercial manufacturing for the Philips Zoom! whitening pen. The team completed an inventory build to support product launch volumes and transitioned manufacturing into regular production campaigns. With the manufacturing operation at scale, our operations team at Build by Boyd is able to focus on process optimization programs. We have successfully reduced direct labor and improved throughput by 20%. With an improved process and stable operation, the team at Philips can continue its focus on creating innovative new products for its Zoom! product portfolio.

Our Work

Supply Chain Management

Philips Zoom! whitening pen is manufactured with a proprietary formulation of various chemicals and liquid media. Our supply chain management team collaborated closely with the Philips team to successfully transfer material sourcing and supply chain management responsibilities alongside the manufacturing operation. The team at Build by Boyd works closely with the Philips team to gather demand forecasts and ensure an adequate pipeline of raw materials for ongoing commercial production. Our supply chain management team qualified alternate chemical suppliers and alternate chemical distributors to support Philips's business continuity requirements. 

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Our Work

Outcomes

Philips successfully launched the Philips Zoom! whitening pen. The new manufacturing operation was optimized for efficiency and provides scale for market adoption and future growth. In parallel with the process optimization and validation, Philips was able to modernize their regulatory documentation and procedures to meet the new requirements of the MoCRA act. Philips is well positioned to scale product adoption and continue its leadership position in dental product innovation. 

 Manufacturing Transfer

Process Optimization

Regulatory Modernization

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